Effective Date: 20 Nov 2024

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, phone number, email address, and payment information.
• Trip Details: Pickup and drop-off locations, date and time of bookings, and route information.
• Device Information: IP address, browser type, and operating system when you access our website or mobile app.
• Location Data: Real-time location to facilitate ride bookings and navigation (only with your consent).

2. How We Use Your Information

We use your information to:

• Process your bookings for city, airport, and outstation trips.
• Provide customer support and manage your account.
• Improve our services, offerings, and user experience.
• Notify you of updates, offers, and promotions (if you opt-in).
• Comply with legal obligations and resolve disputes.

3. Data Sharing and Security

• Third-Party Sharing: We share your information with drivers and third-party service providers solely for completing your bookings and transactions.
• Data Protection: We use industry-standard encryption and security measures to protect your personal information.

4. Location Services

For city-to-airport, airport-to-city, round trips, and outstation bookings, location services enhance your experience by ensuring accurate pickup and drop-off. You can disable location services in your device settings, but this may limit some functionality.

5. Cookies and Analytics

We use cookies and third-party analytics tools to improve our website and app experience. These tools may collect anonymized data about your usage patterns.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of promotional communications.
• Withdraw consent for location tracking at any time.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated through our website or app.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: aishwaryataxi@gmail.com

Phone: +91-8044-000-000

Thank you for choosing Aishwarya City Taxi. We are dedicated to providing safe and reliable transportation for all your travel needs.